Mobile App Maintenance24/7 SLA Support. Annual OS Upgrades.
SLA-backed mobile app maintenance, 24/7 Firebase Crashlytics monitoring, annual iOS & Android OS upgrades, third-party API patch support, and security audits.
15-Min SLA
Critical Incident Response
24/7 Watch
Crashlytics & Sentry
Annual OS
iOS 18+ & Android 15+
OTA Patches
Instant Hotfix Deployment
Why Mobile App Maintenance
Keep your mobile app secure, stable, and compliant.
Continuous maintenance prevents app store removals, security breaches, and performance degradation.
24/7 SLA Incident Support
Dedicated support team on call with guaranteed 15-minute response times for critical production outages.
Annual iOS & Android OS Updates
Updating SDK targets to support iOS 18+, Android 15+, new device viewports, and deprecated API migrations.
Real-Time Crash Telemetry
Continuous Firebase Crashlytics and Sentry monitoring catching unhandled exceptions before users complain.
Security & Patch Management
Quarterly dependency updates, security vulnerability patching, and third-party API breaking change fixes.
Maintenance Capabilities
24/7 crash monitoring & annual OS target updates.
We manage the entire lifecycle of your live iOS & Android applications with SLA guarantees.
SLA Incident Response
Guaranteed 15-min to 1-hour response SLAs backed by dedicated support engineers.
Crashlytics & Sentry Tracing
Real-time exception logging, stack trace analysis, and immediate hotfix deployment.
iOS & Android OS Upgrades
Updating target SDKs annually to comply with Apple App Store and Google Play requirements.
Third-Party API Maintenance
Fixing breaking changes in payment gateways, social logins, maps, and push services.
Database & Cloud Backups
Automated daily backend database backups, point-in-time recovery, and cloud monitoring.
Security Audit Patches
Applying OWASP security patches, SSL certificate renewals, and dependency updates.
Over-The-Air (OTA) Patches
Deploying instant JS/Dart hotfixes via Expo EAS Update and Shorebird without store delays.
Feature Backlog Enhancement
Allocating monthly engineering hours for minor feature enhancements and UI polish.
Maintenance Coverage
SLA & maintenance support for every domain.
From PCI-DSS banking compliance to high-availability delivery dispatch engines, we keep mobile apps running.
FinTech App Maintenance
PCI-DSS compliance maintenance, payment gateway webhook updates, and security patches.
E-Commerce App Maintenance
Flash sale load monitoring, catalog performance tuning, and checkout fixes.
On-Demand & Taxi SLA
Real-time driver GPS telemetry monitoring, map API quota management, and alerts.
Healthcare App SLA
HIPAA compliance maintenance, video server token refreshes, and EHR API updates.
Social App Maintenance
WebSocket chat server monitoring, media storage cleanup, and push notification audits.
Real Estate App Maintenance
Property MLS sync monitoring, image CDN caching optimization, and map fixes.
EdTech App Maintenance
DRM video server maintenance, quiz engine updates, and student progress backups.
Enterprise Fleet SLA
IoT sensor telemetry server monitoring, driver ELD log sync, and ERP bridge patches.
Booking App SLA
Seat lock concurrency monitoring, QR ticket scanner validation, and email queues.
SaaS Mobile SLA
Multi-tenant database indexing, SSL certificate renewals, and API key management.
Fitness App Maintenance
HealthKit / Google Fit API update migrations, GPX route parsing, and server backups.
Lifestyle App SLA
Table reservation engine monitoring, SMS alert gateway updates, and bug fixes.
SLA Specifications
Production-ready maintenance feature modules.
Complete list of ongoing support and maintenance services included in our SLA plans.
Guaranteed Response SLAs
Tiered SLA response agreements (15-min Critical, 2-hr High, 8-hr Standard).
Firebase Crashlytics Dashboard
Proactive crash rate tracking keeping crash-free user percentage above 99.9%.
Target SDK Target Updates
Annual targetSdkVersion and iOS Deployment Target upgrades for store compliance.
SSL Certificate Auto-Renewal
Automated Let's Encrypt / AWS Certificate Manager renewals preventing HTTPS downtime.
Third-Party SDK Upgrades
Updating Stripe, Firebase, Google Maps, and Facebook SDKs to latest versions.
Serverless Database Backups
Automated daily PostgreSQL and MongoDB snapshots with 30-day retention.
OTA Hotfix Delivery
Deploying instant React Native and Flutter JS patches bypassing app store reviews.
Monthly Performance Audits
Quarterly Lighthouse, memory footprint, and cold-start time profiling reports.
App Store Guidelines Review
Handling Apple Data Privacy and Google Data Safety form updates.
Dedicated Slack Support
Direct real-time Slack channel connecting your team with senior support leads.
User Feedback Bug Triage
Triage and fix user-reported bugs from App Store and Play Store reviews.
Security Patch Releases
Applying npm, Gradle, and CocoaPods security vulnerability patches.
Monitoring & Tools
Industry-leading APM & crash stack. Proactive alerts.
We use Firebase Crashlytics, Sentry, Datadog, PagerDuty, and Expo EAS Update.
Monitoring & Crash Tracing
- Firebase Crashlytics
- Sentry
- Datadog RUM
- New Relic
OTA Code Push
- Expo EAS Update
- Shorebird (Flutter)
- CodePush (Legacy)
Cloud & SLA Tools
- PagerDuty
- Opsgenie
- AWS CloudWatch
- UptimeRobot
Package Managers
- CocoaPods / SPM
- Gradle
- npm / yarn / pnpm
- Pub.dev
Database & Backups
- AWS RDS Snapshots
- MongoDB Atlas Backups
- Redis Sentinel
Communication & Ticketing
- Jira Service Management
- Zendesk
- Slack Connect
- PagerDuty
Security & Quality
Continuous security patches & crash-free SLA benchmarks.
Dependabot vulnerability updates, SSL auto-renewals, and regression testing.
Maintenance Security Standards
Continuous Vulnerability Scanning
Automated Snyk and Dependabot alerts catching package security exploits.
SSL / TLS Expiry Guard
Automated monitoring alerting 30 days prior to SSL certificate expiration.
API Key & Token Rotation
Scheduled rotation of AWS KMS, Firebase, and payment secret keys.
Data Backup Encryption
Encrypted offline database backups using AES-256 cloud bucket storage.
OWASP Compliance Audits
Annual security audits ensuring ongoing compliance with OWASP standards.
SLA Quality Benchmarks
Regression Test Suite Run
Running full automated test regression suites prior to releasing maintenance builds.
New OS Version Testing
Testing existing app builds against beta releases of iOS 19 and Android 16.
Crash-Free SLA > 99.9%
Maintaining high app stability and resolving top crash clusters within 48 hours.
Database Migration Health
Zero-downtime schema migration verification for app database updates.
App Store Compliance Check
Guaranteeing 100% compliance with annual Apple & Google store policy changes.
12-Step Lifecycle
Proven mobile maintenance methodology.
From initial code audit to 24/7 PagerDuty incident monitoring and annual OS updates.
App Health Audit
Auditing current app crash rate, technical debt, dependencies, and security.
SLA Agreement Setup
Defining response time tiers, communication channels, and monthly hours.
Monitoring Integration
Installing Firebase Crashlytics, Sentry, and Datadog APM tracing.
Dependency Upgrade
Updating outdated iOS CocoaPods, Android Gradle, and npm packages.
24/7 Incident Watch
Continuous monitoring with PagerDuty alerts for production outages.
Monthly Bug Triage
Fixing user-reported bugs, crash clusters, and API breaking changes.
Annual OS Upgrade
Updating target OS versions for major annual iOS and Android releases.
Quarterly SLA Review
Providing executive performance reports, security audits, and roadmap recommendations.
Industry Domain Focus
Mobile app maintenance built for your sector.
We translate compliance requirements and SLA demands into guaranteed mobile app uptime.
Healthcare & Life Sciences
24/7 HIPAA compliance monitoring, EHR integration updates, and telehealth session support.
Fintech & Banking
PCI-DSS security patch maintenance, payment gateway webhook updates, and 24/7 SLA.
E-Commerce & Marketplaces
Flash sale load monitoring, catalog performance tuning, and 1-tap checkout maintenance.
Real Estate & Housing
Property MLS sync monitoring, image CDN caching optimization, and map API maintenance.
EdTech & Learning Portals
DRM video server maintenance, quiz engine updates, and student progress database backups.
Logistics & Fleet Operations
IoT sensor telemetry server monitoring, driver ELD log sync, and enterprise ERP bridge patches.
Related Services
Explore complementary engineering services.
FAQ
App Maintenance & SLA FAQs.
Questions we get before kicking off mobile app SLA contracts.
- Our SLA contracts include 24/7 Crashlytics monitoring, guaranteed incident response times (15-min to 2-hr), annual iOS/Android OS target updates, quarterly security audits, third-party API patch fixes, and dedicated monthly development hours.
Let's build something great
Tell us your app maintenance needs.We'll support your mobile app.
Schedule a free technical audit with our senior SLA maintenance leads. Receive an application health audit, maintenance plan proposal, and SLA pricing.